Returns & Refunds

If your sword arrives damaged, or you receive the wrong item, email us at info@lqforge.com within 14 days of delivery with your order number and photos of the item and the packaging. We’ll send you a free replacement. Your rights under the Australian Consumer Law are not affected.

Germany and France: as an EU consumer you can withdraw from your purchase within 14 days of delivery without giving a reason. Email info@lqforge.com within that time; you pay the return postage and we refund you, including standard delivery costs, within 14 days. See our Refund Policy.

Australia, the USA, Canada and New Zealand: we don’t accept returns for change of mind, so please check the specifications, length and weight before ordering, or contact us if you have a question. Items that arrive damaged or incorrect are replaced free of charge (see above).

• Swords that have been used for cutting, sharpened, modified or damaged after delivery.
• Change-of-mind returns.

If a replacement isn’t available, we’ll refund you to your original payment method once your claim is approved.